Privacy Policy

1. Who we are

Trident Hospitals (“we”, “us”) operates the website for our hospital at 23_178/A, Madhura Nagar, Shamshabad, Hyderabad, Telangana 501218. For privacy questions, contact us at tridenthospital@gmail.com or call 080087 00951.

2. Information we collect

When you submit an appointment or enquiry form, we may collect:

• Full name
• Phone number
• Email address (if provided)
• Preferred department, doctor, and date
• Any message or health-related note you choose to share

We may also receive basic technical data such as browser type and approximate access time through standard website hosting logs.

3. How we use your information

We use the information you provide to:

• Respond to appointment requests and general enquiries
• Contact you by phone, WhatsApp, or email for confirmation
• Improve our website and patient communication process
• Meet legal or regulatory obligations where required

We do not sell your personal information. Website appointment forms are for scheduling and communication only — they are not a substitute for emergency care.

4. How we share information

Your request may be shared with authorised hospital staff who handle appointments and patient coordination. We may also use trusted service providers (such as email delivery or hosting) to operate the website. These providers process data only to perform services for us.

5. Data retention

We keep appointment and enquiry details only as long as needed to respond to your request, manage follow-up, and meet record-keeping requirements. You may ask us to update or delete enquiry details where legally permitted.

6. Security

We take reasonable technical and organisational steps to protect personal information. No online transmission is completely secure, so please avoid sharing highly sensitive medical documents through the public website form when possible.

7. Your choices

You can choose not to submit the form, or contact us by phone instead. For access, correction, or deletion requests related to website enquiries, email tridenthospital@gmail.com.

8. Updates to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version.